Your satisfaction is our top priority, therefore we offer a 30 day return option. We will accept the items back within 30 calendar days of receipt. Please inspect all merchandise upon its arrival.
Please follow these steps to initiate the return process:
1. Message us through our contact us form for authorization.
2. Pack the products in their original condition, with all the tags and labels attached, plastic pouches intact. To protect your return from damage in transit, place the items in a sturdy box.
3. Include a copy of your purchase invoice or the order number and your name.
4. Mail the package to the following address with a carrier of your choice. We strongly suggest insuring the shipment.
550 W 900 S Suite C
Salt Lake City, UT 84101
Please note, customers are responsible for the costs associated with return shipping unless items were shipped in error or the order was damaged in transit. Original shipping charges cannot be refunded. On orders that qualified for free shipping, actual shipping costs paid by us to the carrier will be deducted from a refund.
Once the package arrives at our office, it takes up to two business days to process a return. We can issue a store credit or a refund back to the original form of payment.
Please hold on to all the packaging and damaged or incorrect product. Contact us through an online form within 30 days of receipt of the order to receive further instructions.